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Is There a Law That Protects Yelpers From Posting Bad Reviews?

Is There a Law That Protects Yelpers From Posting Bad Reviews?

by admin | Sep 12, 2019 | blog, News Highlights, Reputation Management

Yes. In 2014 the Consumer Review Fairness Act was introduced. H.R. 5111 was passed by Congress in 2016. in summary, the bill provides protection for customers that post any kind of reviews even if they’ve signed an contract with your business. The Consumer Review...
Tips For Responding to Negative Yelp Reviews

Tips For Responding to Negative Yelp Reviews

by admin | Sep 11, 2019 | Featured Article, Reputation Management

Yelp has more than 178 million unique visitors monthly across mobile and desktop. (Photo: EyeSpy CC)Not only do you have to manage a business, but in this day and age you also have to manage your social media. For restaurant owners, it can be exhausting to keep up....
Sexual Harassment Prevention & Creating a Harassment-Free Workplace

Sexual Harassment Prevention & Creating a Harassment-Free Workplace

by EyeSpy Newsdesk | Sep 6, 2019 | Restaurant Operations

As a result of several converging factors, more has changed in regards to workplace harassment in the last ten months than has changed in human resources in the last 30 years. Welcome to the #MeToo era. And as a result more cities across the country are requiring...

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