Happy employees, and more specifically, happy managers can send your business into the stratosphere. (Photo: EyeSpyCC) Customers are impressed by the incredible customer service. Seats are being filled every night. The kitchen stays busy. The restaurant becomes more...
2021 is a time to embrace change and re-commit yourself to your business. 2020 was “the worst year in history for the United States restaurant industry,” Hudson Riehle is the senior vice president for the National Restaurant Association. His firm tracks trends and...
Bouncing back from setbacks – like a global pandemic – and moving on, is the key to thriving. (Photo: EyeSpy) Managing a restaurant is hard. Even harder is navigating the difficult year and a half we’ve had – and now, a post-pandemic world. Maybe you...
Employee handbooks and guides can be a lifesaver when you need to provide an outline of duties or tasks to staff. (Photo: EyeSpy) How hard can it be to run a restaurant? You just open the doors and wait for customers to come filing in, right? While that may look the...
Bring back return customers with a discount for a future visit, printed on the bottom of their receipt. (Photo: EyeSpy) In the age of social media, having someone share interest in, or advocate for your restaurant or hotel independently can mean a huge boost for...