mystery shopping bay area

How Secret Shoppers Help Restaurants and Businesses Provide Great Customer Service

by Vince Matthews | Jun 24, 2021 | Featured Article, Restaurant Operations

Secret shoppers provide a unique perspective of the customer journey, experience your business like your customers do. Secret shoppers or mystery shoppers are hired by restaurants or service providers to secretly shop their establishment and report on that...

5 Reasons to Become a Mystery Shopper

by Vince Matthews | May 22, 2021 | Featured Article, Mystery Shopping

Looking to earn some extra cash? Want to find new restaurants in your area? Both are great reasons to become a mystery shopper. (Photo: EyeSpy CC) Everyone it seems has a side hustle. And why not? It’s so easy to sign up on a website to become a mystery shopper, get...

How To Become A Great Mystery Shopper

by Mistie Boulton | May 3, 2021 | Featured Article, Mystery Shopping

A mystery shopper evaluates a businesses services through in-person visits and other types of interactions. As a secret, or mystery shopper, you act as a real-life customer and provide feedback through confidential reports about your overall guest experience and the...