Blog

Mystery Shopping

Enhancing Your Restaurant’s Reputation Before the Summer Peaks

The countdown to summer is on—and the pressure is building. Tables will fill, staff will be stretched, and your reputation will be under a bigger spotlight than ever. The question is: What can you do now to make sure your restaurant’s reputation is in peak shape before the rush hits?

Read More »
Mystery Shopping

How Mystery Shopping Can Improve Your Summer Service Standards

Summer is peak season for the hospitality industry. Tourists roll in, patios fill up, and demand skyrockets. But with the heat comes the pressure—higher expectations, busier shifts, and the challenge of delivering seamless service to every guest, every time. That’s where mystery shopping comes in. It’s not just about catching

Read More »
Featured Article

Onboarding New Hires: Best Practices for Restaurant Teams

Hiring great people is only the first step. How you introduce them to your operations, your service standards, and your culture has a direct impact on whether they stick around and whether they thrive. At EyeSpy, we’ve helped restaurant teams of all sizes transform the way they onboard and train, creating systems that lead to better service, stronger sales, and happier teams. Here’s what we’ve found works best.

Read More »
Featured Article

Clear Expectations: Aligning Your Team with Your Growth Vision

The heartbeat of any thriving restaurant lies in its unified, motivated team. We’ve seen firsthand how clearly communicated growth goals and expectations can transform a restaurant’s trajectory. Let’s explore how you can align your team with your growth vision to get everyone is working towards the same future.

Read More »
Featured Article

Make Way For Growth: Leadership Training Mistakes to Avoid

Growth is both exciting and can be a real challenge. Effective leadership training can be kryptonite or your secret weapon for driving and sustaining growth. Many restaurants make mistakes that can hinder their success – we see it all the time. Here are some pitfalls (or sinkholes) to avoid and clear the way for your best year yet!

Read More »

Scroll to Top