Reservations can be strong and checks can still feel flat, and often that indicates that it’s time to train your team on the art of the upsell. The trick is to make a sales suggestion feel like organic guidance. In our trainings we like to emphasize timing, descriptive language, and
Restaurants often have high turnover because the expectations are unclear and the learning curve feels chaotic. Onboarding is where stability begins, and the best systems treat onboarding like a leadership function. A clear checklist for the first two weeks, simple daily benchmarks, and consistent manager touchpoints give new hires a
The most successful lunch programs are engineered from the inside out. Prep overlap, ticket-time discipline, packaging that travels well, and pricing that feels approachable without functioning like a discount are all vital areas to plan. A strong lunch menu focuses on what your kitchen can execute flawlessly in volume and
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