Blog
The Importance of Back-of-House Efficiency During Peak Times
When the dining room is full and the tickets are flying, the heart of your restaurant—your back-of-house—has to be firing on all cylinders. Peak times can make or break a shift, and the difference often comes down to what’s happening behind the scenes. A kitchen that runs efficiently not only
The Impact of Mystery Shopping on Long-term Guest Satisfaction
The most successful restaurants are building guest experiences that keep people coming back month after month, year after year. One of the most powerful tools in that process is Mystery shopping. Here’s why. Our mystery shopping service goes far beyond a single visit scorecard. We capture every detail of the
Best Practices for Food Safety as Seasons Change
As the seasons shift, so do the risks in your kitchen. Warmer weather can mean higher chances of spoilage, cross-contamination, and pest activity. Cold snaps can affect storage temps and delivery conditions. And when your team is juggling seasonal menu updates, patio service, or holiday rushes, it’s easy for food
Building a Strong Summer Team
Summer in the restaurant world means longer days, fuller books, and guests ready to soak in the season. It also means one very real challenge: staffing up and staying strong. At EyeSpy, we’ve worked with hundreds of restaurants through every kind of season, and we’ve seen what works (and what
Enhancing Your Restaurant’s Reputation Before the Summer Peaks
The countdown to summer is on—and the pressure is building. Tables will fill, staff will be stretched, and your reputation will be under a bigger spotlight than ever. The question is: What can you do now to make sure your restaurant’s reputation is in peak shape before the rush hits?
The Role of Food & Safety Audits in Gearing Up for the High Season
When the high season hits, your back-of-house needs to be fast AND spotless… Increased volume brings increased risk: more orders, more hands in the kitchen, more chances for something to slip through the cracks. And with health department scores becoming more visible and more important to guests, food safety isn’t