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Staff Training

Building a Strong Summer Team

Summer in the restaurant world means longer days, fuller books, and guests ready to soak in the season. It also means one very real challenge: staffing up and staying strong.  At EyeSpy, we’ve worked with hundreds of restaurants through every kind of season, and we’ve seen what works (and what

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Mystery Shopping

Enhancing Your Restaurant’s Reputation Before the Summer Peaks

The countdown to summer is on—and the pressure is building. Tables will fill, staff will be stretched, and your reputation will be under a bigger spotlight than ever. The question is: What can you do now to make sure your restaurant’s reputation is in peak shape before the rush hits?

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Food Safety

The Role of Food & Safety Audits in Gearing Up for the High Season

When the high season hits, your back-of-house needs to be fast AND spotless… Increased volume brings increased risk: more orders, more hands in the kitchen, more chances for something to slip through the cracks. And with health department scores becoming more visible and more important to guests, food safety isn’t

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Mystery Shopping

How Mystery Shopping Can Improve Your Summer Service Standards

Summer is peak season for the hospitality industry. Tourists roll in, patios fill up, and demand skyrockets. But with the heat comes the pressure—higher expectations, busier shifts, and the challenge of delivering seamless service to every guest, every time. That’s where mystery shopping comes in. It’s not just about catching

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Menu Suggestions

Summer Wine Menu: What to Look for in a Summer Wine

This summer, let your wine list reflect the lightness and joy of the season. Here’s what to look for in a summer wine that complements both the heat and the eats. 1. Light and Crisp Summer isn’t the time for heavy. Light, crisp wines like Sauvignon Blanc or Pinot Grigio

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