Restaurants have been my passion for more than 30 years. There’s something special about the energy of a busy dining room, the conversations, servers moving with purpose, the kitchen firing on all cylinders, and a team coming together to create memorable guest experiences. It’s fast-paced, challenging, and incredibly rewarding.

I got my start waiting tables in college to earn extra money, but it didn’t take me long to realize I had found my passion. I fell in love with the industry. By the age of 25, I was leading multiple restaurants as a Regional Manager, and over the years I’ve had the privilege of serving as Director of Operations for PFS Restaurants before becoming CEO and Co-Owner of Oren’s Hummus Restaurant Group, where I continue to lead today.

Hospitality has always been at the heart of everything I do. To me, it’s more than great service, it’s making people feel seen, valued, and genuinely cared for. It’s creating moments that guests remember long after they’ve left the restaurant. While great food and flawless execution matter, it’s the human connection that builds loyalty, creates lifelong guests, and ultimately defines a brand.

In 2001, that passion led me to found EyeSpy Critiquing & Consulting, where we partner with restaurants and hospitality companies across the country through mystery shopping, operational assessments, food safety audits, training, leadership development, and consulting. Our goal is simple: help businesses build stronger teams, stronger cultures, and exceptional guest experiences.

“Experience your business like your customers do”