More Than Mystery Shopping 

When I started EyeSpy, only a few mystery-shopping companies existed. None of them were personable – or gave detailed reports that supported employee development or fostered teamwork. EyeSpy was born to help service providers provide the highest level of service. Today, I and thousands of EyeSpy’s trained hospitality minded evaluators and a small, dedicated team of full-time employees execute the vision: Elevate the guest experience and help restaurants and service providers improve their operations and profits.


Mistie Cohen, Owner & Founder

The Complete Hospitality Solution 

Creating great hospitality experiences, increasing profitability and improving operations.

With over 20 years of experience in the hospitality business, we know service. We also know happy employees help create happy customers.

Happy customers spend more, and return more often. Your employees, and your service, set the tone for your establishment.

See your business through your customers eyes – and watch employee retention and most importantly, your sales, improve.

Helping run your house, efficiently

and easily

We work with restaurants, F&B managers and hospitality providers to train employees, build and enhance brands and develop businesses to fulfill our clients’ vision.

Lucky Penny Service Evaluations

We Help Make Businesses Customer Favorites

Creating ideas in the kitchen and in the dining room, we’re hungry for an opportunity to show you what we can do.

Certifications & Awards

Restaurant Partners

Brands Launched


Exclusive Offer

Get a Free Mystery Shopping Evaluation

Start where we started: Get a free mystery shopping evaluation. Let EyeSpy’s trained evaluators provide unique insight into your service and business. See your business as your customers do.℠