More Than Mystery Shopping
When I started EyeSpy, only a few mystery-shopping companies existed. None of them were personable – or gave detailed reports that supported employee development or fostered teamwork. EyeSpy was born to help service providers provide the highest level of service. Today, I and thousands of EyeSpy’s trained hospitality minded evaluators and a small, dedicated team of full-time employees execute the vision: Elevate the guest experience and help restaurants and service providers improve their operations and profits.
Mistie Cohen, Owner & Founder
The Complete Hospitality Solution
Creating great hospitality experiences, increasing profitability and improving operations.
With over 20 years of experience in the hospitality business, EyeSpy knows service. We also know happy employees help create happy customers.
Founder & Owner, Mistie Cohen is a successful businesswoman and restauranter herself. Mistie was recently featured on The Maureen Langan Show. She started EyeSpy to offer consulting and BoH support (that she also needed for her own restaurant operations) to her colleagues and fellow operators. 18 years later, EyeSpy helps some of the world’s best hospitality providers run their businesses.
Happy customers spend more, and return more often. Your employees, and your service, set the tone for your establishment. See your business through your customers eyes – and watch employee retention and most importantly, your sales, improve.
Helping run your house, efficiently
We work with restaurants, F&B managers and hospitality providers to train employees, build and enhance brands and develop businesses to fulfill our clients’ vision.
Lucky Penny Service Evaluations
We Help Make Businesses Customer Favorites
Creating ideas in the kitchen and in the dining room, we’re hungry for an opportunity to show you what we can do.
Certifications & Awards
Get a Free Mystery Shopping Evaluation
Start where we started: Get a free mystery shopping evaluation. Let EyeSpy’s trained evaluators provide unique insight into your service and business. See your business as your customers do.℠