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Mystery Shopping

Enhancing Your Restaurant’s Reputation Before the Summer Peaks

The countdown to summer is on—and the pressure is building. Tables will fill, staff will be stretched, and your reputation will be under a bigger spotlight than ever. The question is: What can you do now to make sure your restaurant’s reputation is in peak shape before the rush hits?

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Food Safety

The Role of Food & Safety Audits in Gearing Up for the High Season

When the high season hits, your back-of-house needs to be fast AND spotless… Increased volume brings increased risk: more orders, more hands in the kitchen, more chances for something to slip through the cracks. And with health department scores becoming more visible and more important to guests, food safety isn’t

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Mystery Shopping

How Mystery Shopping Can Improve Your Summer Service Standards

Summer is peak season for the hospitality industry. Tourists roll in, patios fill up, and demand skyrockets. But with the heat comes the pressure—higher expectations, busier shifts, and the challenge of delivering seamless service to every guest, every time. That’s where mystery shopping comes in. It’s not just about catching

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Menu Suggestions

Summer Wine Menu: What to Look for in a Summer Wine

This summer, let your wine list reflect the lightness and joy of the season. Here’s what to look for in a summer wine that complements both the heat and the eats. 1. Light and Crisp Summer isn’t the time for heavy. Light, crisp wines like Sauvignon Blanc or Pinot Grigio

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Industry Events

Father’s Day at Your Place: Promotion Ideas That Go Beyond the Grill

Father’s Day is coming up fast, and if your restaurant isn’t already planning something, now’s the time. Dads might not always be the ones making the reservation, but they’re definitely the ones people want to celebrate. And that means opportunity: to create memories, boost sales, and turn a one-time visit

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Bar Management

How to Curate a Craft Beer Lineup That Keeps Guests Coming Back

Behind every great tap list is someone who knows how to read the room, chase what’s next, and build a beer board that feels intentional without feeling predictable. So let’s talk about it. In honor of Craft Beer Week, here’s how to curate a lineup that speaks to connoisseurs, comforts

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Bar Management

How To Craft Warm Weather Cocktails

Whether it’s tequila and grapefruit or cucumber and crushed mint, the perfect warm weather cocktail can bottle the feeling of summer and pour it straight into a glass. What’s required? A little brightness, a little bite, and just enough flair to make someone linger at the bar a moment longer.

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Expansion

New Restaurant Playbook Part 4: How to How To Open Your First Restaurant

Opening a restaurant is an exciting venture, but without the right team in place, it can quickly become overwhelming. One of the most critical hires? A General Contractor (GC). Our CEO, Mistie Boulton, sat down with Sam Carlson, owner and founder of Carlson Construction, to discuss how restaurant owners can choose the best GC for their project. With years of experience handling commercial tenant improvements and restaurant build-outs, Sam shares valuable insights on what to look for, what to avoid, and how to set your project up for success.

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