In an industry where one off night can tank a Yelp rating, and one great shift can win a regular for life, your team will likely make or break your success. That’s why continuous team development in hospitality is essential.
Hiring great people is only the first step. How you introduce them to your operations, your service standards, and your culture has a direct impact on whether they stick around and whether they thrive. At EyeSpy, we’ve helped restaurant teams of all sizes transform the way they onboard and train, creating systems that lead to better service, stronger sales, and happier teams. Here’s what we’ve found works best.
The holidays in the restaurant industry are a whirlwind. The kitchen’s in overdrive, servers are juggling packed dining rooms, and managers are trying to keep everything running smoothly. Through it all, your team powers through the busiest time of the year, often sacrificing their own holidays. Showing your team that
Here are some creative holiday party ideas that incorporate culinary inspiration and industry learning while keeping the focus on thanking your team for their hard work. December is a super busy time and we recommend planning these celebrations for January when everyone can enjoy.
Expanding a restaurant is an exciting venture, but it comes with the challenge of maintaining the quality and standards that earned your initial success. Here are some strategies to help you navigate this critical phase effectively: Empower Your Team with Decision-Making Authority: As your restaurant grows, it’s crucial to empower
I had the immense privilege of attending The 2024 WPO Entrepreneurial Excellence Forum in Mid-May. I met so many amazing women leaders and saw some really inspiring speakers. I wanted to share my learnings from two of them because their ideas tie back so perfectly to our May word of the month TEAM.
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