OPERATIONS MANUAL

Our operational support and manuals service is a fully customized system designed to strengthen every aspect of a restaurant’s operations, from new hire onboarding and training to repair protocols, POS cheat sheets, and menu development tools. The team reviews a client’s current systems, identifies gaps, and builds or reorganizes procedures to match the brand’s goals and standards. This includes job-specific materials like offer letters, bonus programs, and training modules, all organized into detailed manuals or converted into digital platforms. The result is a structured, user-friendly operations system tailored to each business.

OUR PROCESS: STEP BY STEP

1. Assess

We assess your current operational systems, tools, and training materials to identify gaps and opportunities.

2. Customization

We customize job-specific manuals and resources, including onboarding checklists, offer letters, and bonus programs.

3. Develop System

We develop structured, easy-to-use systems covering everything from POS training to repair protocols and recipe management.

4. Organize

We organize all materials into cohesive volumes or digital platforms aligned with your brand and team structure.

TAKEAWAYS: MATERIALS & TOOLS

Manual

A clear, organized operational manual tailored to each role in your restaurant.

Onboarding Process

A consistent onboarding and training process that boosts employee readiness and retention.

Cheat Sheets

Digital or print-ready resources like cheat sheets, policy guides, and manager binders.

Scalable System

A scalable operations system that evolves with your business and supports long-term growth.

LET’S GET THE BALL ROLLING

First Mystery Shop is Free!

INDUSTRIES WE SERVE


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