TRAINING SEMINARS
PLAY FOR SUCCESS
Powerful Restaurant Manager Leadership Seminar
Learn to “Lead” instead of “Manage” and how to model integrity, accountability and positive, actionable change.
SEMINAR INCLUDES
DAY ONE (3 HOURS)
How to Define and Model Leadership
Creating Your Values: A Successful Manager
Integrity and Effectiveness
Rules for Success: Agreement, Accountability, Acknowledgement
DAY TWO (3 HOURS)
Holding Yourself Accountable
How Good Feedback Gets Great Results
Skillsets that Make Great Leaders
How to Have Conversations with Customers: Including How to Handle Recovery & De-Escalation
DAY ONE (3 HOURS)
How to Define and Model Leadership
Creating Your Values: A Successful Manager
Integrity and Effectiveness
Rules for Success: Agreement, Accountability, Acknowledgement
DAY TWO (3 HOURS)
Holding Yourself Accountable
How Good Feedback Gets Great Results
Skillsets that Make Great Leaders
How to Have Conversations with Customers: Including How to Handle Recovery & De-Escalation
SERVICE THAT SELLS
Elevate guest experience and grow check averages with confident, customized service.
This seminar is designed for teams that already know the basics, but are ready to take their service to the next level. We work with restaurants that have training systems in place to fine-tune language, enhance suggestive selling, and build confidence around food and beverage knowledge. Through role-playing and hands-on coaching, your team learns how to connect with guests in ways that feel natural, thoughtful, and brand-aligned. It’s all about transforming great service into greater revenue.
TRAIN THE TRAINERS
Build your leadership and create a custom training program that sticks.
This seminar empowers your trainers and managers to lead new hires with clarity, consistency, and confidence. First, we collaborate with your leadership team over 8–12 weeks to develop a custom training program—whether from scratch or by building on what you already have. Then, we bring your designated trainers and managers together for hands-on coaching using the finalized guide. With presentations, role play, and day-by-day walkthroughs, we teach them how to deliver training that reflects your brand’s exact standards—from the 30-second greeting to the final table touch.
TRAINING SEMINARS TESTIMONIALS
Sushi Confidential
LET’S GET THE BALL ROLLING
First Mystery Shop is Free!
INDUSTRIES WE SERVE
- Restaurants, Bars/Clubs, Food Trucks, Catering, Hotels, Spas, Cinemas, Day Care Centers, Jewelry Store, Tire Shops, Golf Courses, Electrical, Stores of any sort.