by Gloria Dunning | Sep 11, 2019 | Featured Article, Reputation Management
Not only do you have to manage a business, but in this day and age you also have to manage your social media. For restaurant owners, it can be exhausting to keep up. Unfortunately, in the age of social media, you can’t afford not to. Since it was founded in 2014,...
by Mistie Boulton | Oct 3, 2018 | blog, Featured Article
Mistie Boulton is the CEO and Founder of EyeSpy Critiquing & Consulting, a restaurant and hospitality consultancy in the Bay Area. In 1999, I was the regional manager of 15 restaurants and I wanted an objective way of measuring customer service between locations...
by admin | Sep 29, 2018 | blog, Featured Article
For hard-working restaurateurs it can be disappointing and disheartening when customers leave negative feedback on their social media platforms without giving you a chance to address their issue. And social outlets like Yelp make it easier than ever for a...
by Vince Matthews | Sep 29, 2018 | blog, Featured Article
A restaurant’s success can come down to a few basic things: service, quality food and cleanliness. As a manager or owner, your top priority is making sure your restaurant scores well when the Health Department visits. From the temperature of the walk-in to the...
by admin | Sep 29, 2018 | blog, Featured Article
Doing business today takes more than just opening your door and hanging an “OPEN” sign. There are more choices for customers than ever before and those same customers expect more. Today, restaurant managers and owners have to do more than just sell goods and...
