by Gloria Dunning | Oct 9, 2019 | Featured Article, News Highlights, Operational Development
From SoMa to the Mission, across San Francisco Restaurants are closing their doors. Recently, Yelp reported that the rate of closures in the city is outpacing openings by 9%. Despite the strong economy, some iconic Bay Area restaurants like Fremont Diner, Camino,...
by Mistie Cohen | Oct 3, 2018 | blog, Operational Development
Like many great startups EyeSpy began in my basement in 1999. I was the regional manager of 15 restaurants and I wanted an objective way of measuring customer service between locations and to see how my staff performed when I or the store GMs were not there.Initially,...
by admin | Sep 29, 2018 | blog, Food Trends, News Highlights, Operational Development
Many restaurants and service providers have been scrambling in the last few years to reposition themselves for millennials. But in the process, some businesses have been passing over older diners, who have more disposable income (and eat out more frequently). A...