It’s an all too familiar sign – here a SF business owner cites high operational costs and gives a closing notice to their customers. (Photo: EyeSpy CC)From SoMa to the Mission, across San Francisco Restaurants are closing their doors. Recently, Yelp...
Yes. In 2014 the Consumer Review Fairness Act was introduced. H.R. 5111 was passed by Congress in 2016. in summary, the bill provides protection for customers that post any kind of reviews even if they’ve signed an contract with your business. The Consumer Review...
Yelp has more than 178 million unique visitors monthly across mobile and desktop. (Photo: EyeSpy CC)Not only do you have to manage a business, but in this day and age you also have to manage your social media. For restaurant owners, it can be exhausting to keep up....
Make sure your staff passes along any updates in service to your guests. Restaurant owners who have to pass along surcharges are in a difficult situation. Surcharges are legal, but the law around how to notify and pass along these surcharges to customers isn’t clear....