by admin | Sep 12, 2019 | blog, News Highlights, Reputation Management
Yes. In 2014 the Consumer Review Fairness Act was introduced. H.R. 5111 was passed by Congress in 2016. in summary, the bill provides protection for customers that post any kind of reviews even if they’ve signed an contract with your business. The Consumer Review...
by admin | Sep 6, 2019 | blog, Recent News
As a result of several converging factors, more has changed in regards to workplace harassment in the last ten months than has changed in human resources in the last 30 years. Welcome to the #MeToo era. And as a result more cities across the country are requiring...
by admin | Sep 29, 2018 | blog, Food Trends
The ongoing war of coffeehouses continues to rage. In the latest salvo (and in an effort to one-up other popular hot beverage chains), Dunkin’ Doughnuts is turning its own concept on its ear. The Canton, Massachusetts-based company recently announced it would...
by admin | Sep 29, 2018 | blog, News Highlights, Restaurant Operations
Restaurant owners who have to pass along surcharges are in a difficult situation. Surcharges are legal, but the law around how to notify and pass along these surcharges to customers isn’t clear. When possible, businesses are encouraged to eliminate...
by admin | Sep 29, 2018 | blog, Food Trends, News Highlights
With fall fast approaching thoughts and tummies turn to comfort foods. And at the top of any comfort food list, you should see pie. And now it’s being embraced for breakfast, better deserts and more. Pies, a long-time staple of diners and Marie...
