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Mystery Shopping

How Mystery Shopping Can Improve Your Summer Service Standards

Summer is peak season for the hospitality industry. Tourists roll in, patios fill up, and demand skyrockets. But with the heat comes the pressure—higher expectations, busier shifts, and the challenge of delivering seamless service to every guest, every time. That’s where mystery shopping comes in. It’s not just about catching

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Menu Suggestions

Summer Wine Menu: What to Look for in a Summer Wine

This summer, let your wine list reflect the lightness and joy of the season. Here’s what to look for in a summer wine that complements both the heat and the eats. 1. Light and Crisp Summer isn’t the time for heavy. Light, crisp wines like Sauvignon Blanc or Pinot Grigio

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Industry Events

Father’s Day at Your Place: Promotion Ideas That Go Beyond the Grill

Father’s Day is coming up fast, and if your restaurant isn’t already planning something, now’s the time. Dads might not always be the ones making the reservation, but they’re definitely the ones people want to celebrate. And that means opportunity: to create memories, boost sales, and turn a one-time visit

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Bar Management

How to Curate a Craft Beer Lineup That Keeps Guests Coming Back

Behind every great tap list is someone who knows how to read the room, chase what’s next, and build a beer board that feels intentional without feeling predictable. So let’s talk about it. In honor of Craft Beer Week, here’s how to curate a lineup that speaks to connoisseurs, comforts

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