Asking the right questions in an employee interview, especially for a restaurant manager, are incredibly important to finding the right job candidate.
Doing business today takes more than just opening your door and hanging an “OPEN” sign. There are more choices for customers than ever before and those same customers expect more.
Personalized loyalty programs have become one of the restaurant industry’s most effective tools for building guest relationships. Whether it’s a birthday reward, a welcome offer for new members, or a promotion designed to bring back guests who haven’t visited recently, restaurants increasingly rely on customer data to create targeted experiences
Walk through Outside Lands today and you’ll encounter festival-goers debating the merits of a chef collaboration between State Bird Provisions and local wine makers with the same passion they reserve for headlining musical acts. At BottleRock Napa Valley, guests plan their entire day around exclusive dining experiences and craft cocktail
San Francisco’s proposed outdoor smoking ban is still making its way through the legislative process, which means it has not taken effect yet. If passed, the ordinance would become effective 31 days after enactment, giving restaurant and bar owners a relatively short window to prepare. If it passes, owners should
Restaurant restrooms do not stay in good shape by accident. If you want them spotless and fully stocked through a full day of service, you need a system that is clear, simple, and easy to follow during busy shifts. Start with ownership. One person should be assigned to restroom checks
SB 294, often called the Workplace Know Your Rights Act, requires California employers to provide a stand-alone workplace rights notice to employees. It also creates a specific emergency contact process tied to arrests or detentions. If you employ people in California, you are expected to provide the notice to current
Compliance is complex and annoying. We’ve created this checklist to help you get it off your plate. If you need support, we have a fully customizable compliance course available for your managers. Food safety Need help? Learn more about our service Food Safety Audit Logs and Documentation Need help? Learn
When it comes to finding the right space for a restaurant, few decisions matter more than the lease. To help demystify the process, we sat down with Steve Maxson of Synergy Real Estate Group Corporate Advisory, a tenant representation broker with two decades of experience and nearly a decade focused
A Conversation With EyeSpy Marketing Director Nisha Maxwell For nearly nine years, Nisha Maxwell has guided our clients and us in marketing efforts. In our conversation, she shares how she approaches brand development, why visuals matter, and how operators can think more creatively about community, communication, and the nonstop content
Bi-Weekly Hospitality Business News & Strategy Advice
