Secret shoppers provide a unique perspective of the customer journey, experience your business like your customers do. Secret shoppers or mystery shoppers are hired by restaurants or service providers to secretly shop their establishment and report on that...
Mistie Boulton founded EyeSpy when she couldn’t find a company that offered restaurant-focused service reports with the level of detail she needed to monitor service points. (Photo: EyeSpy) While the world today revolves around data, 20 years ago that...
