Blog
How Mystery Shoppers Can Improve Restaurant Service & Revenue
For hard-working restaurateurs it can be disappointing and disheartening when customers leave negative feedback on their social media platforms.
How to Prepare for a Health Department Visit
Success comes down to a few basic things: service, food quality and cleanliness. As a manager or owner, your top priority is making sure your restaurant scores well when the Health Department visits.
Baby Boomers Bump Millennials as The New Hot Diner
Many restaurants and service providers have been scrambling in the last few years to reposition themselves for millennials. But in the process, some businesses have been passing over older diners, who have more disposable income (and eat out more frequently). A new consumer study finds that baby boomers make up
Jimmy Buffett’s Secret Margarita Recipe
Jimmy Buffett has built an empire on a beverage. So when it comes to a recipe for a good margarita, there’s no one better to get advice from than the himself.
10 Facts About Customer Service That Should Change The Way You Do Business
Doing business today takes more than just opening your door and hanging an “OPEN” sign. There are more choices for customers than ever before and those same customers expect more.
5 Interview Questions to Find the Right Restaurant Manager
Asking the right questions in an employee interview, especially for a restaurant manager, are incredibly important to finding the right job candidate.