Elixir’s 21st Anniversary: A Toast to 166 Years of San Francisco History
Gem of the Mission District, Elixir is a cornerstone of San Francisco history, with 166 years of stories literally distilled into its walls. I recently had the honor of attending Elixir’s 21st anniversary celebration under H. Joseph Ehrmann’s ownership. As I...
Set the Winter Mood: How to Create the Perfect Holiday Playlist for Your Restaurant
Winter is here, and diners want more than just a meal—they’re looking for an experience. Your menu and decor matter, of course, but the right playlist pulls everything together. Music sets the mood, whether you want a cozy retreat, an elegant dinner spot, or a lively...
The Art of Making Large Groups Leave Happy: Service Tips from Start to Finish
Handling a large group at a restaurant is an art form. It requires timing, warmth, and team coordination from the moment they walk in until the final goodbye. Here’s how to get every detail right, making sure they leave with the intention of booking again next year...
Why the Busiest Time of Year is the Perfect Time to Use Mystery Shopping
The holiday season is here, and for many in the restaurant and hospitality industry, it’s the busiest time of year. With tables packed, catering orders streaming in, and staff juggling seasonal demands, it might seem like the worst time to bring in a mystery shopping...
