Promotions and events are great tools to help you connect with your customers and bring in steady business. It’s all about having a plan that works for your crowd and your brand.
Get ahead of the game, and let your restaurant be the place where everyone wants to gather, celebrate, and come back to.
The truth is, no matter how well you run your restaurant, the unexpected will happen. And when it does, how well you’ve planned will determine whether you’re thrown into chaos or rise to the occasion with calm control.
Attending the QSR Evolution Conference was a whirlwind of insights and inspiration. It was incredible to hear from some of the most forward-thinking leaders in the quick-service restaurant (QSR) industry, and I came away with a lot of new ideas and strategies to bring back to my clients at EyeSpy Restaurant Consulting.
We’re all about smart strategies that enhance both your bottom line and the customer experience. One of the most effective ways to achieve this is through upselling and cross-selling. These techniques are not just about pushing more items on the customer; they’re about delivering value while increasing profitability in a natural, guest-centered way.
A well-connected BOH and FOH aren’t just about better communication—they build mutual respect, improving overall efficiency and the guest experience. This is partly why we always refer to BOH as the Heart of the house, so that they feel appreciated.
As summer ends and the new school year begins, restaurants have a great chance to connect with their communities through creative fall promotions. Back-to-school season brings a mix of excitement and hectic schedules, making it the perfect time to offer deals and events that attract families, students, and teachers. Here
As the leaves change and the air cools, diners start craving flavors that match the cozy feeling of fall. This seasonal shift is a great time for restaurants to refresh their menus. Introducing new dishes that capture the essence of autumn and updating beloved classics can keep your menu exciting.
A loyalty program enhances customer retention and deepens the connection between your brand and your diners, turning occasional patrons into devoted regulars.
Guests today expect more than just great food—they want to know that their dining choices align with their values. To build a truly sustainable supply chain, the first step is to prioritize local and seasonal sourcing. Working with nearby farms and suppliers helps reduce the carbon footprint associated with long-distance
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