Blog
Why I Founded EyeSpy
Focused on the guest experience, increasing profitability, improving operations and building strong employee relations, EyeSpy brings years of restaurant and hospitality service support experience to the table.
How Dunkin’ Doughnuts is Reinventing Coffee and Convenience
Eight draft handles dispense, not beer, but cold-brewed coffee. For a second, the bar and stools might make you think you’re in a bar, but the rich coffee smell that wafts through the location quickly reminds you that is not the case.
The Sad Reality of Surcharges
If you have to pass along surcharges, be aware of the risks and ensure the surcharge is listed in every possible location.
Why Pie Could Be the Next Big Food Trend
Pies, a long-time staple of diners and Marie Callender’s everywhere, have seen a resurgence fueled by millennial nostalgia and pop culture.
How Mystery Shoppers Can Improve Restaurant Service & Revenue
For hard-working restaurateurs it can be disappointing and disheartening when customers leave negative feedback on their social media platforms.
How to Prepare for a Health Department Visit
Success comes down to a few basic things: service, food quality and cleanliness. As a manager or owner, your top priority is making sure your restaurant scores well when the Health Department visits.