Blog
How To Get Promoted In The Restaurant Industry: The Unspoken Rules
Guest post from Marcus Belardes, Health Auditor & Consultant for EyeSpy and VP of Oren’s Hummus Restaurant Group Hard work has always mattered, and it always will because it builds trust, strengthens credibility, and gives people the foundation they need to grow. At the same time, leadership calls for something
What a (Virtual) Room Full of Women Taught Me About Resilience, Anxiety, and My Own Confidence
Guest Post from Miyuki One Bear Executive, Admin to our CEO I almost skipped it. As a C-level Executive Admin in the hospitality industry, supporting a CEO, a VP of Operations, and Leadership teams across seven locations, my calendar is a battlefield. A virtual conference felt like one more item
How to Fill Your Leadership Roles Based Only On Competence
In honor of Women’s History Month, we want to give some pointers on how to make sure your leadership roles are being filled by the most competent team members, be they women or men. The first place to look is promotion structure: how people are promoted, how feedback is delivered,
The Art of the Upsell
Reservations can be strong and checks can still feel flat, and often that indicates that it’s time to train your team on the art of the upsell. The trick is to make a sales suggestion feel like organic guidance. In our trainings we like to emphasize timing, descriptive language, and
Onboarding Systems That Reduce Turnover
Restaurants often have high turnover because the expectations are unclear and the learning curve feels chaotic. Onboarding is where stability begins, and the best systems treat onboarding like a leadership function. A clear checklist for the first two weeks, simple daily benchmarks, and consistent manager touchpoints give new hires a
Lunch Specials That Sell and Still Make Money
The most successful lunch programs are engineered from the inside out. Prep overlap, ticket-time discipline, packaging that travels well, and pricing that feels approachable without functioning like a discount are all vital areas to plan. A strong lunch menu focuses on what your kitchen can execute flawlessly in volume and