by Mistie Boulton | May 10, 2021 | Featured Article, Mystery Shopping
From the front of the house to the back of the house, restaurant owners and management need to maintain a level of excellence that ensures an outstanding experience for customers. (Photo: Margo Brodowicz on Unsplash) Want to ensure your customer/guest...
by Mistie Boulton | May 5, 2021 | Featured Article, Mystery Shopping
Mystery Shopping or Secret Shopping evaluations are a great way to get free or discounted services – and all you have to do is provide your feedback. (Photo by Pablo Merchán Montes via Unsplash) Want to eat out for free? Ready to get Take Out? How about a...
by Mistie Boulton | May 3, 2021 | Featured Article, Mystery Shopping
A mystery shopper evaluates a businesses services through in-person visits and other types of interactions. As a secret, or mystery shopper, you act as a real-life customer and provide feedback through confidential reports about your overall guest experience and the...
by Mistie Boulton | Sep 29, 2018 | Featured Article, Mystery Shopping
For hard-working restaurateurs it can be disappointing and disheartening when customers leave negative feedback on their social media platforms without giving you a chance to address their issue. And social outlets like Yelp make it easier than ever for a customer to...
