Blog
How To Become A Great Mystery Shopper
As a mystery shopper, you share your customer experience, confidentially – providing feedback about your overall guest experience and the service you were provided.
How to Apply for and Get a Grant from the Restaurant Revitalization Fund
The program provides emergency assistance for eligible restaurants, bars, and other qualifying businesses impacted by COVID-19.
Why It’s So Tough to Run A Restaurant In San Francisco
Considering rising rents & staffing, it’s harder than ever to operate a restaurant, and owners have to get creative – now try doing it in San Francisco…
Is There a Law That Protects Yelpers From Posting Bad Reviews?
The Consumer Review Fairness Act protects people that leave negative reviews on any platform.
Tips For Responding to Negative Yelp Reviews
In this day and age, not only do you have to manage a business, but you also have to manage your social media – especially Yelp.
Sexual Harassment Prevention & Creating a Harassment-Free Workplace
Since 2005, California has had laws on the books that require some sort of sexual harassment training. As a business owner, you might look at training as a way to prevent harassment, but you should also look at it as a way to prevent litigation.