We are thrilled to introduce the new EyeSpy Management System. We’re confident that it will make your mystery shopping admin easier, faster, and more rewarding. Here is what is changing and how to get the most from it. We think this is going to revolutionize your experience of our services. Here is what changes when we launch.
A Cleaner Home With Useful Alerts
The dashboard opens to a clear view of your tasks. Notifications flag new assignments, due dates, and items that need your attention. You spend less time hunting and more time completing great shops.
Self-Scheduling That Fits Your Life
See available evaluations up to three months out. Browse the map, pick your area, and request the dates that match your schedule. If a slot is taken, add yourself to the waitlist and the system will book you if it opens.
Role-Specific Training That Unlocks More Work
Short, focused modules match the way shops actually run. Complete a module, pass the quiz, and earn the badge. Each badge expands your eligibility so you can request more assignment types with confidence. Your profile shows every badge you have earned and what is still in progress. If a badge is missing, the related training sits one click away. You always know the next step to qualify.
Streamlined Forms You Can Finish On Site
Forms are organized by section, so you can jump where you need to work rather than scroll a single long page. A Select All First option applies common answers in one tap. Change any item that is a No and add a quick comment so the context is clear. Each section ends with a photo upload, which keeps images grouped with the right observations.
Notes That Capture The Moment
Add time-stamped notes while you are on site. If the appetizer arrived in 16 minutes, write it once and move on. Section toggles and jumps keep your place so you can work quickly without losing context.
Discreet Screen Protection
If a server or manager approaches, tap the eyeball to enter dark mode. Your screen blacks out so you can pause without drawing attention. Tap again when you are ready to continue.
Search and Language Support That Work For You
Toggle the entire dashboard to your preferred language. Write your report in Spanish if that is easier, and readers who use English will see a clean translation. Search helps you find the exact section you want to update, which speeds up final checks before you submit.
Rewards That Give Back
Earn points for every completed training and completed mystery shop. Redeem points for swag or gift cards, or donate them to a charity. You can also suggest charities for us to add.
Clear Visibility Into Your History
A shopper inbox is coming soon. You will be able to see all completed shops, reimbursements received, and any upcoming reimbursements in one place. No more guessing and no more email back-and-forth.
Stay tuned for more updates, tutorials, and deep dives into each feature. As always, thank you for being a part of the EyeSpy community and we would love any feedback that you have once you start using the new system!
