The countdown to summer is on—and the pressure is building. Tables will fill, staff will be stretched, and your reputation will be under a bigger spotlight than ever. The question is: What can you do now to make sure your restaurant’s reputation is in peak shape before the rush hits?
Summer is peak season for the hospitality industry. Tourists roll in, patios fill up, and demand skyrockets. But with the heat comes the pressure—higher expectations, busier shifts, and the challenge of delivering seamless service to every guest, every time. That’s where mystery shopping comes in. It’s not just about catching
May is Celiac Awareness Month, which means it’s time to go beyond gluten-free labels and get serious about what it takes to serve guests with celiac disease. For these diners, even the tiniest trace of gluten can cause serious health issues. That means good intentions aren’t enough. If you’re offering
There’s something about walking the floor of the National Restaurant Association Show that makes you feel like you’ve time-traveled five years into the future of hospitality. This year was no exception. From Cubs games and cocktail counters to THCs and tech, our EyeSpy crew had an unforgettable trip to Chicago. Here are a few of the innovations, connections, and memorable moments I couldn’t wait to share.
Hello, CEO Mistie Boulton here. I recently attended the National Restaurant Association Show and wanted to share my discoveries with you! There were some very innovative entrepreneurs in attendance as well as some cutting edge restaurant tech designed to address some core concerns that all restaurant owners (like myself, as
As the July 1st SF minimum wage increase of $0.60 (from $18.07 to $18.67) draws closer, we recommend taking proactive steps to get ready. Here are some key strategies to prepare.
From virtual restaurant concepts to tried and true franchises with multiple locations, would-be operators have plenty of options.
Short-term employees have always been a challenge in the restaurant industry, especially with the current labor shortage.
EyeSpy’s mission? Elevate the guest experience, help restaurants and service providers improve their operations and profits.
Looking for a restaurant manager? Use these questions to find the perfect candidate.
Bi-Weekly Hospitality Business News & Strategy Advice
