Big Win for Restaurants: Federal Court Blocks Overtime Rule Expansion
At EyeSpy, we’re always watching for changes that impact restaurants. One big concern this year was the Department of Labor’s (DOL) proposed overtime rule. It threatened to increase costs for operators already struggling with rising expenses. Thanks to a recent...
The Art of Making Large Groups Leave Happy: Service Tips from Start to Finish
Handling a large group at a restaurant is an art form. It requires timing, warmth, and team coordination from the moment they walk in until the final goodbye. Here’s how to get every detail right, making sure they leave with the intention of booking again next year...
Why the Busiest Time of Year is the Perfect Time to Use Mystery Shopping
The holiday season is here, and for many in the restaurant and hospitality industry, it’s the busiest time of year. With tables packed, catering orders streaming in, and staff juggling seasonal demands, it might seem like the worst time to bring in a mystery shopping...
