Blog
Is There a Law That Protects Yelpers From Posting Bad Reviews?
The Consumer Review Fairness Act protects people that leave negative reviews on any platform.
Tips For Responding to Negative Yelp Reviews
In this day and age, not only do you have to manage a business, but you also have to manage your social media – especially Yelp.
Sexual Harassment Prevention & Creating a Harassment-Free Workplace
Since 2005, California has had laws on the books that require some sort of sexual harassment training. As a business owner, you might look at training as a way to prevent harassment, but you should also look at it as a way to prevent litigation.
Why I Founded EyeSpy
Focused on the guest experience, increasing profitability, improving operations and building strong employee relations, EyeSpy brings years of restaurant and hospitality service support experience to the table.
How Dunkin’ Doughnuts is Reinventing Coffee and Convenience
Eight draft handles dispense, not beer, but cold-brewed coffee. For a second, the bar and stools might make you think you’re in a bar, but the rich coffee smell that wafts through the location quickly reminds you that is not the case.
The Sad Reality of Surcharges
If you have to pass along surcharges, be aware of the risks and ensure the surcharge is listed in every possible location.