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How to Hire, Fire and Keep Good Restaurant Employees

How to Hire, Fire and Keep Good Restaurant Employees

by Mistie Boulton | Oct 29, 2021 | Featured Article, Reputation Management

The hiring crisis doesn’t look to be going away anytime soon, but you can win the game by adopting a better hiring strategy. (Image: EyeSpy CC)   When is the last time you went to a restaurant where there was NOT a hiring sign hanging around the door? Small...
Yelp adds Proof of Vaccination Filters to Restaurants Search

Yelp adds Proof of Vaccination Filters to Restaurants Search

by Vince Matthews | Aug 9, 2021 | Featured Article, Reputation Management, Restaurant Operations

Yelp now allows users to find a restaurant based on if it requires proof of vaccination or if all restaurant staff are vaccinated. (Photo: EyeSpyCC)    Cities across the country are once again starting to mandate masking. In an effort to get ahead of future...
The True Cost of Bad Restaurant Reviews

The True Cost of Bad Restaurant Reviews

by Mistie Boulton | Jun 19, 2021 | Featured Article, Reputation Management

In the age of instant opinions, an online review has immediate impact: It can dramatically help, or hurt, your a business. (Photo: EyeSpyCC) User-generated content is powerful enough to make or break your restaurant’s reputation. Negative comments, photos, videos, and...
The Restaurant Employee Handbooks and Kitchen Guides You Need & Why

The Restaurant Employee Handbooks and Kitchen Guides You Need & Why

by Vince Matthews | Jun 10, 2021 | Featured Article, Reputation Management

Employee handbooks and guides can be a lifesaver when you need to provide an outline of duties or tasks to staff. (Photo: EyeSpy) How hard can it be to run a restaurant? You just open the doors and wait for customers to come filing in, right? While that may look the...
How to Get a Lunch Crowd for Your Restaurant

How to Get a Lunch Crowd for Your Restaurant

by Vince Matthews | Jun 4, 2021 | Featured Article, Reputation Management

Developing a lunch crowd can increase profits and help build your brand. Do you serve lunch at your restaurant? If not? Why not? Almost 50% of America’s workforce buy their lunch, spending an average of $47 a week. Lunch can be a great way to drive revenue – and...
Is There a Law That Protects Yelpers From Posting Bad Reviews?

Is There a Law That Protects Yelpers From Posting Bad Reviews?

by admin | Sep 12, 2019 | blog, News Highlights, Reputation Management

Yes. In 2014 the Consumer Review Fairness Act was introduced. H.R. 5111 was passed by Congress in 2016. in summary, the bill provides protection for customers that post any kind of reviews even if they’ve signed an contract with your business. The Consumer Review...
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