The True Cost of Bad Restaurant Reviews
In the age of instant opinions, an online review has immediate impact: It can dramatically help, or hurt, your a business. (Photo: EyeSpyCC) User-generated content is powerful enough to make or break your restaurant’s reputation. Negative comments, photos, videos, and...
The Restaurant Employee Handbooks and Kitchen Guides You Need & Why
Employee handbooks and guides can be a lifesaver when you need to provide an outline of duties or tasks to staff. (Photo: EyeSpy) How hard can it be to run a restaurant? You just open the doors and wait for customers to come filing in, right? While that may look the...
How to Get a Lunch Crowd for Your Restaurant
Developing a lunch crowd can increase profits and help build your brand. Do you serve lunch at your restaurant? If not? Why not? Almost 50% of America’s workforce buy their lunch, spending an average of $47 a week. Lunch can be a great way to drive revenue – and...
Is There a Law That Protects Yelpers From Posting Bad Reviews?
Yes. In 2014 the Consumer Review Fairness Act was introduced. H.R. 5111 was passed by Congress in 2016. in summary, the bill provides protection for customers that post any kind of reviews even if they’ve signed an contract with your business. The Consumer Review...
