by Gloria Dunning | Oct 9, 2019 | Featured Article, News Highlights, Operational Development
From SoMa to the Mission, across San Francisco Restaurants are closing their doors. Recently, Yelp reported that the rate of closures in the city is outpacing openings by 9%. Despite the strong economy, some iconic Bay Area restaurants like Fremont Diner, Camino,...
by admin | Sep 12, 2019 | blog, News Highlights, Reputation Management
Yes. In 2014 the Consumer Review Fairness Act was introduced. H.R. 5111 was passed by Congress in 2016. in summary, the bill provides protection for customers that post any kind of reviews even if they’ve signed an contract with your business. The Consumer Review...
by admin | Sep 29, 2018 | blog, News Highlights, Restaurant Operations
Restaurant owners who have to pass along surcharges are in a difficult situation. Surcharges are legal, but the law around how to notify and pass along these surcharges to customers isn’t clear. When possible, businesses are encouraged to eliminate...
by admin | Sep 29, 2018 | blog, Food Trends, News Highlights
With fall fast approaching thoughts and tummies turn to comfort foods. And at the top of any comfort food list, you should see pie. And now it’s being embraced for breakfast, better deserts and more. Pies, a long-time staple of diners and Marie...
by admin | Sep 29, 2018 | blog, Food Trends, News Highlights, Operational Development
Many restaurants and service providers have been scrambling in the last few years to reposition themselves for millennials. But in the process, some businesses have been passing over older diners, who have more disposable income (and eat out more frequently). A...
by admin | Sep 29, 2018 | News Highlights
Restaurant turnover is a big problem, and it often comes down to not finding the right person from the start. Sure, you want to focus on professional development and operational support for your staff, but first, you have to find someone to lead them. You want...
