Is There a Law That Protects Yelpers From Posting Bad Reviews?
Yes. In 2014 the Consumer Review Fairness Act was introduced. H.R. 5111 was passed by Congress in 2016. in summary, the bill provides protection for customers that post any kind of reviews even if they’ve signed an contract with your business. The Consumer Review...
The Sad Reality of Surcharges
Make sure your staff passes along any updates in service to your guests. Restaurant owners who have to pass along surcharges are in a difficult situation. Surcharges are legal, but the law around how to notify and pass along these surcharges to customers isn’t clear....
Why Pie Could Be the Next Big Food Trend
Pies, a long-time staple of diners and Marie Callender’s everywhere, have seen a resurgence fueled by millennial nostalgia and pop culture. (Photo: EyeSpy CC)When our thoughts and tummies turn to comfort foods, at the top of any comfort food list, there’s...
