eyespycc
  • Services
    • Secret Shopping
    • Operational Development
    • Task Management System & Checklist
    • Reputation Management
    • Employee Retention Programs
    • Sexual Harassment Prevention Training
    • Health Department Audits
    • Culinary & Kitchen Management Consulting
  • About
  • Blog
  • Become a Secret Shopper
  • a
Select Page
The True Cost of Bad Restaurant Reviews

The True Cost of Bad Restaurant Reviews

by Mistie Boulton | Jun 19, 2021 | Featured Article, Reputation Management

In the age of instant opinions, an online review has immediate impact: It can dramatically help, or hurt, your a business. (Photo: EyeSpyCC) User-generated content is powerful enough to make or break your restaurant’s reputation. Negative comments, photos, videos, and...
The Restaurant Employee Handbooks and Kitchen Guides You Need & Why

The Restaurant Employee Handbooks and Kitchen Guides You Need & Why

by Vince Matthews | Jun 10, 2021 | Featured Article, Reputation Management

Employee handbooks and guides can be a lifesaver when you need to provide an outline of duties or tasks to staff. (Photo: EyeSpy) How hard can it be to run a restaurant? You just open the doors and wait for customers to come filing in, right? While that may look the...
How to Get a Lunch Crowd for Your Restaurant

How to Get a Lunch Crowd for Your Restaurant

by Vince Matthews | Jun 4, 2021 | Featured Article, Reputation Management

Developing a lunch crowd can increase profits and help build your brand. Do you serve lunch at your restaurant? If not? Why not? Almost 50% of America’s workforce buy their lunch, spending an average of $47 a week. Lunch can be a great way to drive revenue – and...
Is There a Law That Protects Yelpers From Posting Bad Reviews?

Is There a Law That Protects Yelpers From Posting Bad Reviews?

by admin | Sep 12, 2019 | blog, News Highlights, Reputation Management

Yes. In 2014 the Consumer Review Fairness Act was introduced. H.R. 5111 was passed by Congress in 2016. in summary, the bill provides protection for customers that post any kind of reviews even if they’ve signed an contract with your business. The Consumer Review...
Tips For Responding to Negative Yelp Reviews

Tips For Responding to Negative Yelp Reviews

by admin | Sep 11, 2019 | Featured Article, Reputation Management

Yelp has more than 178 million unique visitors monthly across mobile and desktop. (Photo: EyeSpy CC)Not only do you have to manage a business, but in this day and age you also have to manage your social media. For restaurant owners, it can be exhausting to keep up....
The 5 Biggest Trends in the Restaurant Industry Right Now

The 5 Biggest Trends in the Restaurant Industry Right Now

by Vince Matthews | Sep 29, 2018 | Food Trends, Reputation Management, Restaurant Operations

New technologies and trends making it easier for smaller businesses to compete with larger corporations. (Photo: EyeSpy CC)  Thanks in part to millennials and their willingness to embrace more unique, more healthy and environmentally sound service offerings –...
Next Entries »

Recent Posts

  • Crisis Management for Restaurants: What to Do When the Unexpected Happens

    Crisis Management for Restaurants: What to Do When the Unexpected Happens

  • Earth Day Blog Series: Zero-Waste Cooking for Restaurants

    Earth Day Blog Series: Zero-Waste Cooking for Restaurants

  • Workplace Violence: Everything You Need To Get Compliant

    Workplace Violence: Everything You Need To Get Compliant

  • Our Favorite 2025 Service & Culinary Trends

    Our Favorite 2025 Service & Culinary Trends

Archives

  • May 2025
  • April 2025
  • March 2025
  • February 2025
  • January 2025
  • December 2024
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • July 2024
  • June 2024
  • May 2024
  • April 2024
  • December 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • October 2019
  • September 2019
  • October 2018
  • September 2018

Categories

  • Bar Management
  • blog
  • Catering
  • Expansion
  • Featured Article
  • Food Trends
  • Industry Events
  • Leadership
  • Menu Suggestions
  • Mystery Shopping
  • News Highlights
  • Operational Development
  • Promotions
  • Recent News
  • Reputation Management
  • Restaurant Operations
  • Staff Training
  • Team Building
  • Uncategorized

Services

  • Experience your Business
  • Build your Operations
  • Increase Accountability
  • Enhance your Social Media
  • Retain more Employees
  • Improve Food Safety
  • Menu Development
  • Creating your Vision

Who We Are

  • About
  • Privacy Policy
  • Evaluator Agreement & Terms

Partners

  • Past & Current Clients
  • Service Partners

Support

  • Contact

©2023 EyeSpy CC

“Experience your business like your customers do.”

[email protected]
1-408-292-1612

  • Facebook
  • Twitter

Your EyeSpy Mystery Shopper Application is submitted.

Check your inbox and spam folder for our Welcome Email.