Why You Should Use a Mystery Shopping Company to Check Your Delivery Orders
Delivery drivers from major services like DoorDash and UberEats are picking up food from your restaurant and delivering it, but are they doing a good job? (Photo: EyeSpyCC) Customers still want that burger, they just don’t want to eat in your restaurant. Thanks to...
How Secret Shoppers Help Restaurants and Businesses Provide Great Customer Service
Secret shoppers provide a unique perspective of the customer journey, experience your business like your customers do. Secret shoppers or mystery shoppers are hired by restaurants or service providers to secretly shop their establishment and report on that...
EyeSpy Celebrates 20 Years in Business
Mistie Boulton founded EyeSpy when she couldn’t find a company that offered restaurant-focused service reports with the level of detail she needed to monitor service points. (Photo: EyeSpy) While the world today revolves around data, 20 years ago that...
